How Buffalo Construction is using uMap™ to Build Better Relationships
Company Size
100+ employeesIndustry
Construction✓ Manager Training✓ Unmistakable LEADER™✓ Individual Profile✓ Performance Management✓ Analytics + ReportingProducts
Buffalo Construction is perhaps a diamond in the ruff in their industry. With a tagline of “Building Better”, they acknowledge that it means a lot more than “sticks and bricks”. After 25 years of business, their path to building better continues to grow – project to project, employee to employee. It only takes a few minutes to realize that the priority Buffalo Construction places on their clients is rivaled only by the priority they place on their employees.About
THE PROBLEM
Historically, Buffalo Construction used a simple scorecard and hadn’t engaged much in performance discussions. In an effort to elevate their overall approach, they employed uMap™ to keep the process simple and effective when addressing initiatives around improving retention, engagement, coaching and maintaining connection.
Chris Dickerson, L & D Manager, noted that one of their goals were to improve connection across their distributed workforce, Chris says uMap™ is “a really great tool” for connecting people anywhere.
THE SOLUTION
Buffalo Construction committed to creating a coaching culture among their teams. After implementing uMap’s coaching tool, Chris added that uMap™ is the “perfect way to initiate a conversation” especially with employees who operate in a hybrid setting.
They also opted to roll out bu’s brain-based leadership training which helped to put the “why” behind the platform into everyday practice- from building connection, resolving conflict, to becoming a better coach.
THE RESULT
Buffalo Construction took advantage of our dedicated customer success team and customized the platform to their specific needs. They integrated their own individual development plans into the platform to maintain consistency with current processes. When it comes to recommending uMap™ to others, Chris gave their experience a 10 out of 10 and happily refers the platform to others.Buffalo Construction continues to prioritize relationships, understanding that by investing in the ongoing growth and wellbeing of their people they are investing in the financial wellbeing of their company.